Home | FriendLine
Helping Australians reconnect.
We're ready for a cuppa and a conversation.
FriendLine is for anyone who needs to reconnect or just wants a chat.
All conversations with FriendLine are anonymous and our friendly volunteers are ready for a yarn and to share a story or two.
FriendLine has changed.
Please note that from 1 April 2024, the FriendLine service and opening times have changed.
Please click for more details.
2 ways to connect:
Call
Register your phone number below to receive a call a few times a week for a friendly conversation.
Please note that we will not ask for your name or any other information.
Chat
Chat now
I agree to the FriendLine Terms of Use
Our chat service is currently offline, but it’ll be back soon!
You can usually catch us online at the following times (AEST/AEDT):
- Mondays: 5pm – 8pm
- Wednesdays: 1pm – 4pm
Thanks for your patience—we look forward to chatting with you when we’re back!
Chat
Chat now
I agree to the FriendLine Terms of Use
Our chat service is currently offline, but it’ll be back soon!
You can usually catch us online at the following times (AWST):
- Mondays: 3pm – 6pm
- Wednesdays: 11am- 2pm Wednesdays
Thanks for your patience—we look forward to chatting with you when we’re back!
Terms of Use
- This is not a crisis service
- This support line is operated by volunteers who are screened and trained
- Please be respectful and friendly to the volunteers you are speaking with
- All conversations are anonymous and confidential
- Volunteers take a no-tolerance approach to any offensive remarks and will terminate the conversation if this occurs
- Conversations may be limited in duration depending on demand
- You must be 18 years or older to use this service
- No personally identifiable information is actively captured by this service
Have you called FriendLine before?
Would you be comfortable talking for a couple of minutes on camera about your experiences with our service? Friends for Good is creating a video to help us with promoting FriendLine and seeking fundraising. If you are interested in helping us, please get in touch via email.
